FAQ
Shipping
Ground and Priority Shipping is offered through USPS. Both Services are tracked and insured.
- Ground Shipping: estimated delivery within 5 business days after being shipped
- Priority Shipping: estimated delivery within 3 business days after being shipped
Order Processing
- In-house orders are processed and shipped within 24hrs. Mon-Fri.
- Weekend/Holiday orders will ship the next business day.
Please Note
Delivery dates shown at checkout are just estimates and not guaranteed to be exact. Holidays and hazardous weather may cause delays. Packages going to Hawaii or Alaska may need a few more days in transit.
Apparel
Print on demand
Cotton Candy Arts works with print on demand providers to fill all apparel orders. These items are pressed using sublimation techniques. Sublimation requires heat and pressure to transfer pigment to fabric. Unlike DTG or DTF transfers, sublimation permanently dyes fabric. This allows the fabric to maintain a soft feel, even with an all over print design.
Processing Time
- Apparel orders are sent to production within 24 hrs. and may take up to 5 days in production before being shipped.
Delivery
- Apparel is estimated to arrive within 5-7 business days after being shipped.
- It may take up to 2 weeks to receive orders for apparel as these items are made to order.
Sizing
Tops are made in US Women's sizes and are true to size. We carry Women's XS-4XL.
- Please go up 1-2 sizes if an oversize fit is preferred.
- Size up 1 size if you prefer a slightly looser, relaxed fit
- Size up 2 sizes if you prefer a true oversize fit.
Location
Cotton Candy Arts is an American small business located in Illinois, USA. Unfortunately, we cannot accept international orders at this time.
Store Policies